Shipping policy
๐ Shipping Policy
Crystal Art Studio โ One Dot at a Time
๐ฆ Order Processing Time
All orders are processed within 1โ3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may be delayed slightly. We will notify you if there are any significant delays.
๐ Shipping Time
Estimated delivery times after dispatch:
- Standard Shipping: 7โ15 business days
- International Shipping (if applicable): 10โ25 business days
Delivery times may vary depending on your location and courier delays.
๐ Shipping Locations
We currently ship to:
- South Africa
- Selected international countries (if enabled in your store settings)
If your location is not available at checkout, please contact us.
๐ฐ Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.
Occasionally, we may offer free shipping promotions.
๐ฆ Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number (if available).
Tracking updates may take 24โ48 hours to appear.
โ ๏ธ Delays & Issues
Crystal Art Studio is not responsible for delays caused by:
- Courier or postal service issues
- Customs clearance delays
- Weather conditions or unforeseen events
However, we will always assist you in tracking your order.
๐ Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses.
If an order is returned due to an incorrect address, reshipping costs may apply.
๐ง Contact Us
For any shipping questions or order updates, contact us:
Email: support@adminoprojects@gmail.com
โจ Final Note
At Crystal Art Studio, we aim to deliver your diamond painting kits safely and efficiently so you can enjoy creating beautiful artโone dot at a time.